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FAQ’s

What Are Your Prices for Treatments?

Prices for treatments at Keysborough Massage Clinic are shown on our “Treatments” Page

Can I Claim This On My Health Fund?

Yes.

HICAPS is available for your convenience, which means that with the majority of Health Funds, you can claim instantly on the day. If your Health Fund is not registed with HICAPS for Remedial Massage, we are able to issue you with a receipt with which you can then claim your rebate either online or manually.

How Can I Purchase A Gift Certificate?

Whether it’s for a birthday, an anniversary, a special event or just because, there is no easier way to treat and pamper your loved one! Contact Keysborough Massage Clinic on 8658 4087 to purchase a gift certificate.

What Are Your Payment Policies?

Payment methods accepted include cash, debit or credit cards via EFTPOS.
For your convenience HICAPS is also available so that you can claim your rebate instantly from your Health Fund.

What Can I Expect From My Session?

If this is your first clinic appointment, please arrive 10 minutes earlier than the stated appointment time as you will be required to fill in a quick questionnaire which will assist the therapist in evaluating your individual circumstances and tailor the session to your needs.During the massage, please feel free to communicate as much or as little as you like – remember, this is all about you!

What Do I Need to Know About My Appointment?

Your scheduled appointment time is the time that your massage starts.
Please schedule sufficient time prior to your appointment to allow for traffic, parking, use of the facilities and/or changing, or to fill in any necessary paperwork. Late arrivals will result in an abbreviated appointment.

What Happens If I'm Running Late or If I Can't Make My Appointment?

We request at least 24 hours notice if you are unable to make your appointment. Please phone 8658 4087. Please note that cancellation fees will apply with less than 24 hours notice. If you are running late, we will try our best to accommodate you so that your session is not compromised. Please bear in mind that this may not always be possible due to other appointments and that the session will be charged at the booked rate.

What Happens After The Massage?

Please make sure that you get up from the table only when you are ready to. The therapist will leave the room temporarily so that you can re-dress in private.Please drink 1L of water following your session. Water helps your body to rehydrate and is essential following your massage as it can help eliminate toxins from your system.

Benefits of stretching

The benefits of stretching are many and have been proven through various studies over time. Stretching benefits people of all ages, and is intended for the young as well as the elderly population. Benefits include:

Increased flexibility and joint range of motion:Flexible muscles can improve your daily performance. Tasks such as lifting packages, bending to tie your shoes or hurrying to catch a bus become easier and less tiring. Flexibility tends to diminish as you get older, but you can regain and maintain it.

Improved circulation:Stretching increases blood flow to your muscles. Blood flowing to your muscles brings nourishment and gets rid of waste byproducts in the muscle tissue. Improved circulation can help shorten your recovery time if you’ve had any muscle injuries.

Better posture:Frequent stretching can help keep your muscles from getting tight, allowing you to maintain proper posture. Good posture can minimize discomfort and keep aches and pains at a minimum.

Stress relief:Stretching relaxes tight, tense muscles that often accompany stress.

Enhanced coordination:Maintaining the full range-of-motion through your joints keeps you in better balance. Coordination and balance will help keep you mobile and less prone to injury from falls, especially as you get older

What Are Your Cancellation / Rescheduling Policies?

At Keysborough Massage Clinic, we appreciate that sometimes, “life happens” and you will not be able to keep your appointment.
With respect to Keysborough Massage Clinic’s other clients, we request that at least 24 hours notice is given should you need to reschedule or cancel your appointment.
The following cancellation fees will apply should appropriate notice not be given.

 

  • Cancel or reschedule with less than 4 hours notice: 50% booked appointment fee
  • Missed appointment: 100% cancellation fee

Why do our clients choose Keysborough Massage Clinic

Keysborough Massage Clinic provides effective clinical remedial massage to sustain maximum motion for our client’s bodies who are affected by stress or chronic pain through their daily office work, manual work and due to professional sporting activities. Keysborough Massage Clinic is conveniently located opposite Parkmore Shopping Centre and close to public transport. Contact us today for an appointment on 8658 4087 or book online